Want to know more? Scroll down to see our most commonly-asked questions. If you still can't find your answer, please don't hesitate to contact the team. Use our contact form or email us at info@freewiretech.com.

 

EV Charging

The Level 2 Mobi Chargers can top off 5-6 cars in one full recharge. The DC Fast Charging (Level 3) Mobi Chargers can top off roughly 10 vehicles in a day if they are kept fixed to an outlet. If they are moving around or kept disconnected to an outlet, they will top-off 5-6 vehicles.

Mobi Chargers recharge from 240V outlets. 240V outlets are fairly common - they are the same outlets that washers and dryers use. Although not required, we recommend having one 240V for each Mobi Charger on site.

The battery pack runs 2000 cycles. When cycled on a daily basis, the battery pack will last just over 5 years.

The battery pack will last roughly 5 years, as noted above. The power electronics of the Mobi Charger will last 10 years.

We offer concierge charging for sites that have 20 electric vehicles or more on a daily basis.

Yes. Please contact FreeWire at the end of the life cycle of your battery pack and FreeWire will swap for a new battery pack. You will only be charged for the cost of the new battery pack ($5000).

Yes. If your company chooses to use an internal employee as an attendant FreeWire will offer free training for the employee so they can operate the Mobi Chargers and adequately manage the charging sessions. Operation and management is straightforward. The motorized Mobi Chargers (flex model) are controlled with a joystick. Driving them will just require a few hours of practice. Your employee managing the charging sessions will have an admin version of the mobile app. They will be able to see the queue of charge requests and change vehicles accordingly.

Mobile Power

Continuous power describe the amount of power the mobile power system can sustain for an extended period of time. Surge power is the power that the generator can produce for short periods of time.

Almost all outputs are compatible. Please refer to the graph on Mobi Gen page for specific outputs. Mobi Gens are currently outfitted for electrical standards in the United States. Modifications can be made for electrical standards outside of the United States at an additional charge.

The battery pack runs 2000 cycles. When cycled daily, the battery pack lasts roughly 5 years. In most uses, the battery pack will not be cycled daily. The actual lifespan will vary depending on your use.

The battery pack will last roughly 5 years, as noted above. The power electronics of the Mobi Charger will last 10 years.

Yes. Please contact FreeWire at the end of the life cycle of your battery pack and FreeWire will swap for a new battery pack. You will only be charged for the cost of the new battery pack ($5000).